Privacy Policy

Last updated: [25/09/26]

Mackinnon Design respects your privacy. This policy explains what personal information we collect, how we use and protect it, and how you can contact us about it.

Information we collect

When you contact us, enquire about a project or work with our studio, you may provide your name, contact details, project address and information about your plans. We may also receive information through correspondence, meetings and documents you choose to share with us.

When you visit our website, technical information such as your IP address, browser type, pages visited and the time of your visit may be collected through our website and any analytics tools we use.

How we use your information

We use personal information to respond to enquiries, discuss potential work, provide our services, manage projects and maintain our business records. We may also use information about how people use our website to understand and improve it.

We only send marketing communications where you have agreed to receive them or where otherwise permitted by law. You can ask us to stop sending them at any time.

Who we share information with

We may share information with people and organisations involved in delivering our services, such as consultants, contractors and professional advisers, when it is relevant to your project. We may also use trusted providers for website hosting, email, document storage and other business systems.

We do not sell your personal information. We may disclose it where required or authorised by law.

Cookies and Google services

[Confirm which Google services the website uses and keep only the relevant wording below.]

If we use Google Analytics, it uses cookies and similar technologies to help us understand how visitors use our website. Information about your visit may be collected and processed by Google on our behalf. You can learn more about how Google uses information from sites that use its services and use the Google Analytics opt-out browser add-on.

You can also manage cookies through your browser settings. Restricting cookies may affect how some parts of the website work.

Keeping information secure

We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access, modification or disclosure. We retain information for as long as it is needed for our work, business records or legal obligations, and then securely delete or de-identify it where appropriate.

Access, correction and complaints

You can contact us to request access to the personal information we hold about you or to ask us to correct it. If you have a privacy concern, please contact us with the details. We will consider your request or complaint and respond within a reasonable time.

Changes to this policy

We may update this policy when our practices or legal obligations change. The current version will be available on this website.

Contact us

Mackinnon Design
Email:‍ ‍ross@mackinnondesign.com.au
Address: 17 Highett St, Mansfield VIC 3722